Event Detail
This webinar is all about increasing your patient volume. Knowing how to properly use the calendar allows you and your staff to realize this is far more than a feature, it's a tool. One that when used properly, will keep you and your staff from losing patients. How many times have you said to yourself, wonder where so-and-so is? Every time a patient leaves, they need to have an appointment scheduled, or a recall date set to follow up with them. The webinar will focus on how to keep from losing patients, while focusing on keeping those who are calendared.
During this webinar, we will cover the following information:
- Overview of the Calendar and its features
- How to properly setup the calendar for your practice
- Scheduling appointments.
- Confirming appointments, knowing which ones to call
- How to handle Reschedules and Cancellations
- No-shows (How to respond to and prevent them
- 1st visit appointments
- Cluster booking
- Priority appointments (Protecting your most valuable slots)
- Pre-posting (One click checkout and automatic posting)
- Walk-in appointments
- End of day focus (How to deal with those people who did not come in)
- Who slipped through the cracks and how to deal with them
All who complete the course will be given a certificate of completion. This certificate will allow you to participate in
more advanced training and practice management sessions. You will also receive a
profile trophy
which will appear next to your login avatar during your 360 sessions. Each Trophy will enter you into a
special drawing to win an Apple iPad.
All webinars run 45-60 minutes, and have limited availability. The cost for this webinar is 195.00, but is offered for free to customers who are Forte360 Total Care members.
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